20 years of world class print-media advertising, online and on-ground events management and digital marketing services

Refund & Cancellation Policy

Effective date – January 01, 2021

Thank you for making a purchase or a registration, at Brandworks Media.

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for anything that you purchased through us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Brandworks Media Private Limited, 313, Vardhman Sunrise Plaza, Vasundhara Enclave, Delhi 110096 (India).

  • Goods refer to the items offered for sale or the Service.

  • Orders mean a request by you to make payment for any of our services.

  • Service refers to the services offered through this Website.

  • Website refers to Brandworks Media, accessible from https://brandworksmedia.in/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Delivery

The delivery of services offered through this website may take minimum 3 days to maximum 30 days time, except for those services which are perennial in nature and need to comply with a certain time period which may exceed 30 days.

Cancellations

Cancellations are subject to the sole discretion of the Company.

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the date on which You made payment.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@brandworksmedia.in

  • By phone number: 011-43085920

We will reimburse You within 30 days from the day on which you requested for cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

As we do not sell any physical product, returns are generally not applicable on our services.  However, in case there are any physical items associated with any of our services then those need to be returned.  You are responsible for the cost and risk of returning the physical items to Us. You should send those at the following address:

313, Vardhman Sunrise Plaza
Vasundhara Enclave
Delhi 110096
INDIA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@brandworksmedia.in

  • By phone number: 011-43085920

  • By mail: 313, Vardhman Sunrise Plaza Vasundhara Enclave Delhi 110096 INDIA